Privacy Notice

When you submit an enquiry, we may collect your name, email address, phone number, enquiry type, message, consent choice and any product or project reference carried into the form.

If newsletter subscriptions are enabled, we may collect the email address and consent information you provide for that purpose.

We use submitted information to review and respond to enquiries, understand the products or services requested, maintain the security of our forms and operate the website.

We do not describe enquiry submission as a purchase, order or payment transaction.

The enquiry form requires consent for IKIGAI to use the submitted details to respond. Marketing communications, if introduced, will use a separate appropriate consent process and offer a way to opt out.

The website may use anti-spam controls and rate limiting to protect forms. A keyed, one-way representation of network information may be used for short-lived rate-limit checks; raw IP addresses are not intended to be stored as enquiry content.

The website is prepared for analytics and tag-management tools, but these services may not always be enabled. If analytics or non-essential cookies are activated, the applicable consent and disclosure controls should be reviewed and updated before use.

We may use hosting, database, security and communications providers to operate the website and respond to enquiries. They should receive only the information needed to provide their service and handle it under appropriate safeguards.

Reasonable technical and organisational measures are used to protect submitted information. No online system can guarantee absolute security.

Information should be kept only for as long as needed to respond, maintain appropriate business records, meet legal obligations or resolve disputes, then deleted or anonymised where appropriate.

Depending on applicable law, you may ask about the personal information held about you, request correction or deletion, withdraw consent where relevant, or raise a concern about its use.

For a privacy request, Use the enquiry form and select General Enquiry for privacy requests.

This website is intended for a general adult audience and is not designed to knowingly collect personal information from children.

This notice may change as the website, business processes or applicable requirements evolve. The latest version will be published on this page with an updated date.